FAQ

Frequently Asked Questions

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Is Tyres N Tubes an Australian company?
Yes Tyres N Tubes is an Australian owned and maintained company. Our offices are in Melbourne, with warehouses located throughout Australia.

How should I search for new tyres?
The best way to purchase the correct new tyres for your is to check the tyres you are currently using. Note down the full tyre size (see the Tyre Size Guide for more information) and use the product filters on the website to drill down into the tyre matches or suits your need.

FAQ - Ordering my tyres

What happens if I pay for my order using Afterpay?
Tyres N Tubes have partnered with Afterpay to provide our customers with the option of interest free payments for their tyre order.
When you go through the Checkout, simply select the Afterpay method and follow the prompts to login to your Afterpay account. Once completed, Afterpay will email your finance contract and your order will be completed with Tyres N Tubes.

How soon is my order dispatched?
Tyres are dispatched daily from 9am (EST) Monday to Friday. If your tyres have been ordered after 9am they will be dispatched the next business day.
For example, if you bought your tyres at 8am on Monday, your tyres will be dispatched that same day. If you bought your tyres after 9apm on Monday, your tyres will be dispatched on Tuesday.

What happens if I order the wrong tyre size?
If you need to change your tyre order please contact us immediately and we can switch your tyre order with no extra cost - you simply pay the difference in your tyre price.
If the tyres have not been dispatched we can switch your tyre order with no extra cost - you simply pay the difference in your tyre price.

FAQ - Delivery
What is the delivery time once I place an order?
Delivery times vary between 1 - 7 business days depending on where in Australia you are located, and which of our warehouses your tyres are coming from. We have warehouses located in Brisbane and Melbourne. We will try to send tyres from the closest warehouse to your location - depending on availability.


Is there a charge for Delivery?
We offer FREE standard delivery on all orders over $69.95.
Orders under $69.95 have a $9.95 charge for standard post.
We also offer express postage from $14.95

Find your tyre size and learn what the numbers mean
A tyre's size is found by looking at the sequence of letters and numbers written on the tyre sidewall. For the below description we will use the example 26 x 1.95.

Wheel size - The first number (26") is referring the the wheel/rim size that this tyre will fit.
Width - The second number (1.95) refers to the width of the tyre.